Dropshipping Automation Platform
End-to-end dropshipping automation platform that synchronises inventory across multiple suppliers, automates order routing, and provides real-time shipping tracking — eliminating manual fulfilment entirely.
Project Overview
The Challenge
The client managed 3 suppliers and 2 sales channels with manual spreadsheets. Overselling due to out-of-sync stock, late shipment notifications, and hours of daily copy-paste were costing revenue and customer trust.
Our Solution
We built a central automation hub that polls supplier APIs every 5 minutes to sync stock levels, auto-routes new orders to the cheapest available supplier, and pushes live tracking updates back to the storefront and customer email. A rule engine handles edge cases: backorders, split shipments, and supplier fallback.
The Results
Reduced order processing time from 4 hours to under 3 minutes per day. Overselling incidents dropped to zero. Customer WISMO (Where Is My Order) support tickets fell by 70%. Platform now handles 500+ orders/day without additional headcount.
Technologies Used
Key Features
- Multi-supplier inventory sync
- Automated order routing with cost optimisation
- Real-time shipment tracking
- Supplier fallback logic
- Admin dashboard with live order feed
- Email & SMS customer notifications
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